Privacy Policy
Last Updated: 2026
This Privacy Policy explains how ClusteredHote ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards information on our website clusterdhote.co.za (the "Site"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, contact details) through forms, newsletters, or enquiries.
- IP Address: We automatically collect your Internet Protocol (IP) address when you access the Site.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.
- Usage Data: We collect information about how you interact with the Site, including pages visited, time spent, clicks, and referral sources.
How We Use Information
We use the information collected for the following purposes:
- Analytics and tracking user behavior to understand Site performance.
- Affiliate tracking and commission monitoring for casino partners.
- Site improvement, personalization, and optimization.
- Responding to enquiries and providing customer support.
- Compliance with legal obligations.
- Marketing and promotional communications (where you have opted in).
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Track user behavior and Site performance.
- Affiliate Tracking Cookies: Monitor referrals and commissions from casino partners.
- Marketing Cookies: Used for retargeting and promotional purposes.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to external casino websites and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. We strongly encourage you to review the privacy policies of any casino or partner site before engaging with them or providing personal information. Your use of third-party sites is at your own risk and governed by their respective privacy policies.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- South Africa (POPIA): Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information.
- EU/UK (GDPR/UK GDPR): You have the right to access, rectify, erase, restrict processing, and data portability.
- USA (CCPA): California residents may have rights to know, delete, and opt-out of the sale of personal information.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Analytics and usage data may be retained for up to 24 months. Cookie data is retained according to each cookie's expiration period. You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: privacy@clusterdhote.co.za
We will respond to all inquiries within 30 days in accordance with applicable privacy laws.